PhoneScribe, Inc.

Transcription

We provide high-quality, experienced transcription services for the Call Center and Telecommunication Industries. We have experience working with both Natural Language and Directed Dialog utterances.

Performance Analysis

As Transcription is the first stage of Speech Recognition performance tuning, our staff can offer utterance categorization/tagging to facilitate the tuning cycle. If we are provided the valid utterances and categories, we can also provide Out of Grammar (OOG) tagging in the transcription report.

Voice User Interface Design

Our team provides design services to include Usability, Persona identification, Prompt Design, Grammar Development, and Business Task improvement. We have worked a variety of projects in the Telecommunications, Utility, Entertainment, Financial, Healthcare, Insurance and Retail industries.

 

Copyright 2010 PhoneScribe, Inc.